Mindfulness & stress prevention
General terms and conditions
Last updated: 27 September 2026
This is a translation for convenience. The binding version is the German AGB.
1. Scope
These general terms and conditions apply to all services provided by Jelica Milojkovic, in particular workshops, group and individual offerings, yin yoga sessions, resilience training as well as talks and online offerings.
By booking a service, these terms are deemed accepted.
2. Description of services
The services offered serve prevention, relaxation, personal development, stress regulation, health promotion and strengthening resilience.
The services do not constitute medical, psychological, psychotherapeutic or curative treatment and do not replace a medical diagnosis or therapy.
No promises of cure are made.
3. Conditions of participation
Participation in all offerings is voluntary and at your own responsibility.
Each participant decides for themselves which exercises to perform and informs the provider before the start about any existing health limitations relevant to participation.
In case of physical or psychological complaints, we recommend consulting a doctor or another medical professional before taking part.
4. Registration and conclusion of contract
Registration can be made in writing, by phone, by email, via social media, via Cal.com or through the website.
The contract comes into effect upon booking confirmation by the provider.
5. Prices and payment terms
The prices published at the time of booking apply.
Payment is made by bank transfer or in cash.
Invoices are due within 7 days of the invoice date unless otherwise agreed.
In the event of late payment, reminder fees and statutory default interest may be charged.
6. Cancellations
Individual sessions
- free cancellation up to 24 hours before the appointment
- for later cancellation, 50 % of the fee is charged
- for no-shows without cancellation, the full fee is charged
Workshops and group offerings
- free cancellation up to 7 days before the event
- 6 to 2 days before the event: 50 % cancellation fee
- from 48 hours before the event: 100 % cancellation fee
A substitute participant may be named at any time.
7. Cancellation by the provider
The provider reserves the right to postpone group events for important reasons (e.g. illness, insufficient number of participants or force majeure).
If the participant cannot attend the replacement date, any participation fees already paid are refunded in full.
8. Cooperation with professionals
Where needed, the provider works with qualified external professionals, in particular in the medical field. Such cooperation serves quality assurance, professional networking and a responsible delineation from medical and therapeutic services.
The services offered by the provider are delivered independently and on her own responsibility. Recommendations or referrals to doctors or other professionals are made solely in the interest of participants and establish no liability for their services.
9. Liability
Participation in all offerings is at your own responsibility.
The provider is liable only for damages caused intentionally or through gross negligence.
No liability is accepted for participants' personal belongings.
Liability for health consequences arising from incomplete or incorrect information provided by participants is excluded.
10. Confidentiality
All personal information shared in individual or group settings is treated confidentially.
Participants likewise undertake to treat the personal information of other participants confidentially.
11. Data protection
Jelica Milojkovic relies on the accuracy of the data and information provided by the client and accepts no warranty as to factual accuracy and completeness.
By concluding the contract, the client agrees to the recording and use of their data.
Data is not passed on or shown to third parties and is stored carefully.
For all further details, the privacy policy applies.
12. Retention of title
All documents, worksheets, audio, video and other content are protected by copyright.
Passing on, reproducing or publishing them without the express consent of the provider is not permitted.
13. Place of jurisdiction
Austrian law applies.
The place of jurisdiction is Vienna.